Book with us and save
up to 10%
compared to Booking.com
Check rooms and rates
From242US$ /night
Check-in
22Apr2025Select date
Check-out
23Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About Resort

Carretera Costera Norte Km. 5.8, Cozumel, Mexico, 77600
View all

Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Melia Ocean View
Max:
2 persons
465 sq. feet 
Bed options:
1 King-size bed
Sea view
Shower
Balcony
Check Prices
Melia Garden View
Max:
2 persons
465 sq. feet 
Bed options:
2 Single beds
Garden view
Shower
Air conditioning
Check Prices
Premium Junior Suite
Max:
2 persons
550 sq. feet 
Bed options:
1 King-size bed
Sea view
Shower
Balcony
Check Prices
Show all roomsLess

Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

Explore a range of transportation options for your spa getaway

City Centre
Cozumel 3.4 mi
Airports
Cozumel (CZM) 4.4 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences
What’s included

General

  • Non-smoking rooms
  • Free Wi-Fi in public areas
  • No parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • 24-hour security
  • Luggage storage
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Smoke detectors
  • Fire extinguishers

Sports & Fitness

  • Fitness centre
  • Diving
  • Snorkelling
  • Tennis court
  • Golf course
  • Billiard tables
  • Darts
  • Table tennis

Services

  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Tours/Ticket assistance

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Children's buffet
  • Children's pool
  • Children's play area
  • Toys
  • Kids club
  • Game room

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Karaoke
  • Entertainment
  • Garden area
  • Spa & wellness centre
  • Pedicure
  • Manicure
  • Body scrub
  • Facial
  • Body wraps
  • Back massage
  • Full body massage
  • Foot massage
  • Pool with view

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries
  • Bathroom telephone

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock
Show more

Location

Carretera Costera Norte Km. 5.8, Cozumel, Mexico, 77600
Map view
Carretera Costera Norte Km. 5.8, Cozumel, Mexico, 77600
Nearby
Cozumel Country Club and Golf Course
1400 ft
Restaurants
Restaurante Gaviotas
2300 ft
Carretera Costera Norte Km 4.8 Westin Hotel
Playa Azul Golf
2700 ft
Restaurant

Reviews and Ratings <br />

Feedback from previous guests about their experience.
70%
loved the resort and would return for another relaxing stay
Great beach area
Fantastic service from most staff
Room cleanliness issues
Cold pool temperature
7.0/10
Very good
Rooms
6.0
Location
8.6
Service
7.4
Dining
6.6
Guest reviews
7.0/10
based on 5 reviews
4/5 based on 4428 reviews
8.0
8.0/10 based on 346 reviews
#23 of 64 hotels in Cozumel based on Tripadvisor
Naomi
United Kingdom, March  2025
6.8/10

Our visit to Melia Cozumel was overall a great experience, with the beach being one of the highlights alongside the accommodating staff. The food was quite good, especially the seafood options, although there were some drawbacks with room cleanliness. While the location is nice and peaceful, there were a few areas that need improvement, especially regarding room amenities and service consistency.

Rooms
6.0
The rooms were spacious but felt a little dated and not as cozy as expected. They were clean but required better attention to detail, as there were instances of sand and dirt upon arrival.
Service
7.0
The service was fantastic overall, especially from staff like Antonio and others who were consistently warm and helpful. However, I did encounter a few staff members who weren't as friendly.
Location
8.0
The location was lovely, offering a quieter retreat away from busy areas while still being easily accessible.
Dining
7.0
Dining was enjoyable with a variety of choices, though some buffet items weren't as hot as I would have preferred. The seafood restaurant stood out as a favorite.
Facilities
6.0
The facilities were satisfactory, particularly the beach area which was well-kept and inviting. However, the cold pool temperature was a letdown.
Great beach area
Room cleanliness issues
Jill
United Kingdom, February  2025
8.2/10

Returning to the Melia felt like coming home. The atmosphere was welcoming and there were plenty of enjoyable updates like eco-friendly practices and improved Wi-Fi. The food was excellent across all dining options, particularly at the Parasio. However, the resort could improve by addressing the noise from the air conditioning in the rooms. Overall, it's an excellent choice with great service and beautiful grounds.

Rooms
7.0
We stayed in a spacious room with a lovely view of the beach. It was clean, but the air conditioning was quite noisy, which was a bit of a drawback. The large terrace and jacuzzi were definite highlights.
Service
8.0
The service was nice overall, although I did encounter one receptionist who wasn't particularly warm or attentive. However, most staff members were very helpful, which made the experience enjoyable.
Location
9.0
The location was beautiful, with direct beach access and a peaceful atmosphere. It was somewhat remote, which can be a plus if you enjoy a quiet getaway.
Dining
8.0
Dining was quite a treat; breakfast and dinner options were satisfying, with a range of choices. However, picky eaters might find lunch a bit challenging.
Facilities
9.0
The facilities were well-maintained, with a clean beach and inviting pool area. They even offered nightly shows, which were fun to attend.
Eco-friendly initiatives
Noisy air conditioning
Scarlett
United Kingdom, January  2025
7.4/10

We had an overall great time at the resort with beautiful sandy beaches and friendly service. The staff went above and beyond to ensure we felt welcome. The food was decent, though I found the dining options a bit limited at times. While we enjoyed our stay, I wish there were more options for dinner and a bit more activity in the evenings.

Rooms
7.0
The room we stayed in was modern and well-maintained, but could have been a bit cozier and more inviting. There were times when it felt somewhat sterile.
Service
9.0
Service was exceptional, especially from the staff working the stage at the Michael Jackson show and the attentive team at the front desk.
Location
8.0
The location was away from the busy cruise ship area, providing a peaceful and spacious setting close to beautiful beaches.
Dining
6.0
Dining options were generally good, but I felt the buffet was somewhat unappealing, lacking variety in the menus. Certain restaurants required reservations, which I found a bit inconvenient.
Facilities
7.0
The facilities were well cared for, but enhancements like fans in the jacuzzi area would improve the experience.
Juliet
United Kingdom, November  2024
5.4/10

My stay at the hotel was a mixed bag. While the location was fantastic with stunning beach views, the amenities left much to be desired. The service was hit or miss, with some staff members being incredibly eager to help while others were indifferent. The dining options were quite limited and often disappointing, which is something I didn't expect. Overall, I found the hotel to be overpriced for the value offered.

Rooms
5.0
The rooms were quite old and in dire need of maintenance. Everything felt like it was falling apart, and I had issues with the hot water that took days to resolve.
Service
5.0
Service was a mixed experience; while some staff tried their best, others were unhelpful and the management seemed disorganized.
Location
9.0
The location was excellent with breathtaking views of the beach, but getting around the resort could be tricky due to its layout.
Dining
5.0
Dining was quite disappointing with a limited selection and food quality that often fell short of expectations. The breakfast service was particularly slow.
Facilities
6.0
Facilities were lacking; the pools felt overly warm and were not very refreshing.
David
United Kingdom, October  2024
8.0/10

We had a memorable family vacation at the hotel, enjoying the beautiful beach and friendly atmosphere. The beach was fantastic, and we loved the fact that we didn't have to rush to reserve chairs. However, the air conditioning was quite noisy and the breakfast could use improvement. Overall, we had a great time and would consider returning.

Rooms
7.0
The rooms were clean and comfy, though a bit outdated. However, they offered great views from the higher floors.
Service
9.0
The service was fantastic; the staff truly made our stay enjoyable. Special thanks to the activity staff who were always engaging and helpful.
Location
9.0
The hotel is in a prime location for beach access and close to some great snorkeling spots. It was also just a short ride from the airport.
Dining
7.0
Dining was enjoyable, especially at the iguana restaurant. However, breakfast options were somewhat limited compared to lunch and dinner.
Facilities
8.0
The facilities were decent, though some areas seemed in need of updates. The pool area was well-maintained.
Want to see exclusive early booking offers?
Access special rates now and plan your next wellness retreat!
Check Rates

Next best alternative

Consider them for your next trip.
Check-in
22Apr2025Select date
Check-out
23Apr2025Select date
Rooms and Guests2 Guests, 1 Room