Melia Cozumel All Inclusive, Cozumel ∞ Discover spa retreats, reviews & deals for 2025

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About Resort

Carretera Costera Norte Km. 5.8, Cozumel, Mexico, 77600

“The hotel's beachfront location offers stunning ocean views and easy access to the pristine sandy shore, perfect for a relaxing getaway.”view full review

Melia Cozumel All Inclusive offers a beachfront location alongside Santa Pilar Beach, featuring extensive amenities like two outdoor pools, on-site dining, and wellness services. This 4-star Cozumel hotel is well-suited for families with children, offering a Kids' Club and activities for all ages.

Rooms & Amenities

Rooms at Melia Cozumel All Inclusive include options such as the Premium One-Bedroom Ocean Front Suite, featuring a king-size bed, a small chill-out area, and a hot tub on the terrace. The accommodations come with amenities like high-speed Wi-Fi, flat-screen TVs, and minibars stocked with local and international beverages.

Dining & Culinary Experiences

Dining options at Melia Cozumel encompass both Mexican and international cuisine served across various restaurants, including La Isla Restaurant with buffet offerings and the beach bar for snacks. Guests can enjoy creative dishes inspired by local seafood and traditional specialties with ocean views.

Leisure & Activities

The hotel provides leisure facilities such as an adults-only pool, a family pool, a wellness center for beauty treatments, and sports amenities including tennis courts and a batting cage. Entertainment options extend to games rooms featuring air hockey and darts, making it suitable for both relaxation and active pursuits.

Services & Local Area

Services at Melia Cozumel All Inclusive include a dedicated team offering personalized service, event planning facilities for meetings or weddings, and a Kids' Club that engages children in creative activities. The hotel is conveniently close to landmarks such as San Juan Reef and the Museum of Cozumel.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Melia Ocean View

2 persons

43 m²

1 King-size bed

Shower

Balcony

room details

Premium Junior Suite

2 persons

51 m²

1 King-size bed

Shower

Balcony

room details

Premium One-Bedroom Suite Sea View

2 persons

51 m²

1 King-size bed

Shower

Balcony

room details

The Level Royal Suite

2 persons

53 m²

1 King-size bed

Shower

Air conditioning

room details

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Price and Room Availability Calendar

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Getting around

Explore a range of transportation options for your spa getaway

City Centre

Cozumel 5.4 km

Airports

Cozumel (CZM) 7.1 km

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Dining Options

I was thoroughly impressed with the variety and quality of food at the Melia Cozumel. The themed meals served in the buffet were good, and the Paradise restaurant was excellent as usual with its really good menu and attentive service. I particularly enjoyed the breakfast line where a chef would prepare eggs to my liking. There was even a Mexican breakfast section with some specialty items! The food truly exceeded my expectations for an all-inclusive resort.

Sophia123. United Kingdom, Read full review on

Comfortable and Convenient Room

Upon arrival, my room was spotless and immediately ready for my stay. It featured a well-stocked refrigerator with water, beer, and sodas. I appreciated the addition of multiple dual USB ports for easy charging of my electronics. The bathroom was well-equipped with fresh towels, soaps, dental kits, and a hairdryer, ensuring I had everything I needed for a comfortable stay.

Ella256. Australia, Read full review on

Impressive Bathroom Amenities

The bathroom facilities at the Melia exceeded my expectations. It was not only spotless, but I also loved the attention to detail, from ample towels to quality soaps and shampoos. The amenities provided enhanced my overall experience, making my stay even more enjoyable and relaxing.

Aaron789. Canada, Read full review on

Relaxing Leisure Activities

Even when the weather was windy, the resort staff took great care of us by providing board games in the lobby area, which was a lovely touch. The pool area was clean and inviting, perfect for a day of relaxation. I also enjoyed participating in some leisure activities organized throughout my stay, enhancing my experience at the resort.

Olivia456. USA, Read full review on

What’s included

General

Non-smoking rooms
Free Wi-Fi
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Luggage storage
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Smoke detectors
Fire extinguishers

Sports & Fitness

Fitness centre
Diving
Snorkelling
Tennis court
Golf course
Billiard tables
Darts
Table tennis

Services

Room service
Housekeeping
Car hire
Laundry
Tours/Ticket assistance

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Children's buffet
Children's pool
Children's play area
Toys
Kids club
Game room

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Karaoke
Entertainment
Garden area
Spa & wellness centre
Pedicure
Manicure
Body scrub
Facial
Body wraps
Back massage
Full body massage
Foot massage
Pool with view

Room features

Wi-Fi in rooms
Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries
Bathroom telephone

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Location

Carretera Costera Norte Km. 5.8, Cozumel, Mexico, 77600

Map view

Carretera Costera Norte Km. 5.8, Cozumel, Mexico, 77600

City landmarks

Landmark

San Juan Reef

1.3 km

Landmark

Seaside golfing

770 m

Landmark

Chankanaab Adventure Beach Park

5.5 km

Landmark

La Ruta de las Indias

2.1 km

Landmark

Mirador Puerto de Abrigo

3.3 km

Landmark

Coral Wall Snorkel and Free Diving

3.8 km

Island

Museum of Cozumel

5.0 km

Landmark

Hunab Ku

4.1 km

Landmark

Monument

4.2 km

Church

Capilla de la Santa Cruz de Cuzamil

4.2 km

Landmark

Plaza Central

4.9 km

Synagogue

Chabad of Cozumel

4.8 km

Landmark

Maya Heritage Monument

4.6 km

Landmark

Go Flyboard

4.6 km

Landmark

Coral Reefs Monument

5.2 km

Landmark

Iglesia Olas de Gracia

4.6 km

Landmark

La Tortuga

4.7 km

Mall

Forum Shop Center

4.8 km

Landmark

El Cedral

5.5 km

Landmark

Artwork

4.9 km

Landmark

Gallery Azul

4.9 km

Landmark

Galeria Azul

4.9 km

Church

Eben-Ezer Presbyterian Church

4.9 km

Church

San Miguel Church

5.4 km

Landmark

Aqua

5.0 km

Landmark

El Caracol

5.5 km

Landmark

Galo Art Studio

5.5 km

Landmark

Mayaluum

6.5 km

Landmark

The Plaza

6.9 km

Nearby

Cozumel Country Club and Golf Course

420 m

Restaurants

Restaurante Gaviotas

700 m

Carretera Costera Norte Km 4.8 Westin Hotel

Playa Azul Golf

810 m

Restaurant

Reviews and Ratings

Feedback from previous guests about their experience.

4/5 based on 4428 reviews

#23 of 64 hotels in Cozumel based on Tripadvisor

Naomi

United Kingdom, March 2025

6.8/10

Our visit to Melia Cozumel was overall a great experience, with the beach being one of the highlights alongside the accommodating staff. The food was quite good, especially the seafood options, although there were some drawbacks with room cleanliness. While the location is nice and peaceful, there were a few areas that need improvement, especially regarding room amenities and service consistency.

Rooms

6.0

The rooms were spacious but felt a little dated and not as cozy as expected. They were clean but required better attention to detail, as there were instances of sand and dirt upon arrival.

Service

7.0

The service was fantastic overall, especially from staff like Antonio and others who were consistently warm and helpful. However, I did encounter a few staff members who weren't as friendly.

Location

8.0

The location was lovely, offering a quieter retreat away from busy areas while still being easily accessible.

Dining

7.0

Dining was enjoyable with a variety of choices, though some buffet items weren't as hot as I would have preferred. The seafood restaurant stood out as a favorite.

Facilities

6.0

The facilities were satisfactory, particularly the beach area which was well-kept and inviting. However, the cold pool temperature was a letdown.

Great beach area

Room cleanliness issues

Jill

United Kingdom, February 2025

8.2/10

Returning to the Melia felt like coming home. The atmosphere was welcoming and there were plenty of enjoyable updates like eco-friendly practices and improved Wi-Fi. The food was excellent across all dining options, particularly at the Parasio. However, the resort could improve by addressing the noise from the air conditioning in the rooms. Overall, it's an excellent choice with great service and beautiful grounds.

Rooms

7.0

We stayed in a spacious room with a lovely view of the beach. It was clean, but the air conditioning was quite noisy, which was a bit of a drawback. The large terrace and jacuzzi were definite highlights.

Service

8.0

The service was nice overall, although I did encounter one receptionist who wasn't particularly warm or attentive. However, most staff members were very helpful, which made the experience enjoyable.

Location

9.0

The location was beautiful, with direct beach access and a peaceful atmosphere. It was somewhat remote, which can be a plus if you enjoy a quiet getaway.

Dining

8.0

Dining was quite a treat; breakfast and dinner options were satisfying, with a range of choices. However, picky eaters might find lunch a bit challenging.

Facilities

9.0

The facilities were well-maintained, with a clean beach and inviting pool area. They even offered nightly shows, which were fun to attend.

Eco-friendly initiatives

Noisy air conditioning

Scarlett

United Kingdom, January 2025

7.4/10

We had an overall great time at the resort with beautiful sandy beaches and friendly service. The staff went above and beyond to ensure we felt welcome. The food was decent, though I found the dining options a bit limited at times. While we enjoyed our stay, I wish there were more options for dinner and a bit more activity in the evenings.

Rooms

7.0

The room we stayed in was modern and well-maintained, but could have been a bit cozier and more inviting. There were times when it felt somewhat sterile.

Service

9.0

Service was exceptional, especially from the staff working the stage at the Michael Jackson show and the attentive team at the front desk.

Location

8.0

The location was away from the busy cruise ship area, providing a peaceful and spacious setting close to beautiful beaches.

Dining

6.0

Dining options were generally good, but I felt the buffet was somewhat unappealing, lacking variety in the menus. Certain restaurants required reservations, which I found a bit inconvenient.

Facilities

7.0

The facilities were well cared for, but enhancements like fans in the jacuzzi area would improve the experience.

Juliet

United Kingdom, November 2024

6.6/10

My stay at the hotel was a mixed bag. While the location was fantastic with stunning beach views, the amenities left much to be desired. The service was hit or miss, with some staff members being incredibly eager to help while others were indifferent. The dining options were quite limited and often disappointing, which is something I didn't expect. Overall, I found the hotel to be overpriced for the value offered.

Rooms

5.0

The rooms were quite old and in dire need of maintenance. Everything felt like it was falling apart, and I had issues with the hot water that took days to resolve.

Service

5.0

Service was a mixed experience; while some staff tried their best, others were unhelpful and the management seemed disorganized.

Location

9.0

The location was excellent with breathtaking views of the beach, but getting around the resort could be tricky due to its layout.

Dining

5.0

Dining was quite disappointing with a limited selection and food quality that often fell short of expectations. The breakfast service was particularly slow.

Facilities

6.0

Facilities were lacking; the pools felt overly warm and were not very refreshing.

David

United Kingdom, October 2024

8.0/10

We had a memorable family vacation at the hotel, enjoying the beautiful beach and friendly atmosphere. The beach was fantastic, and we loved the fact that we didn't have to rush to reserve chairs. However, the air conditioning was quite noisy and the breakfast could use improvement. Overall, we had a great time and would consider returning.

Rooms

7.0

The rooms were clean and comfy, though a bit outdated. However, they offered great views from the higher floors.

Service

9.0

The service was fantastic; the staff truly made our stay enjoyable. Special thanks to the activity staff who were always engaging and helpful.

Location

9.0

The hotel is in a prime location for beach access and close to some great snorkeling spots. It was also just a short ride from the airport.

Dining

7.0

Dining was enjoyable, especially at the iguana restaurant. However, breakfast options were somewhat limited compared to lunch and dinner.