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Rooms and Guests2 Guests, 1 Room
Key details

About Resort

Carretera Costera Norte Km. 5.8, Cozumel, Mexico, 77600

Melia Cozumel All Inclusive offers a beachfront location alongside Santa Pilar Beach, featuring extensive amenities like two outdoor pools, on-site dining, and wellness services. This 4-star Cozumel hotel is well-suited for families with children, offering a Kids' Club and activities for all ages.

Rooms & Amenities

Rooms at Melia Cozumel All Inclusive include options such as the Premium One-Bedroom Ocean Front Suite, featuring a king-size bed, a small chill-out area, and a hot tub on the terrace. The accommodations come with amenities like high-speed Wi-Fi, flat-screen TVs, and minibars stocked with local and international beverages.

Dining & Culinary Experiences

Dining options at Melia Cozumel encompass both Mexican and international cuisine served across various restaurants, including La Isla Restaurant with buffet offerings and the beach bar for snacks. Guests can enjoy creative dishes inspired by local seafood and traditional specialties with ocean views.

Leisure & Activities

The hotel provides leisure facilities such as an adults-only pool, a family pool, a wellness center for beauty treatments, and sports amenities including tennis courts and a batting cage. Entertainment options extend to games rooms featuring air hockey and darts, making it suitable for both relaxation and active pursuits.

Services & Local Area

Services at Melia Cozumel All Inclusive include a dedicated team offering personalized service, event planning facilities for meetings or weddings, and a Kids' Club that engages children in creative activities. The hotel is conveniently close to landmarks such as San Juan Reef and the Museum of Cozumel.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Melia Ocean View
2 persons
43 m² 
1 King-size bed
Shower
Balcony
Premium Junior Suite
2 persons
51 m² 
1 King-size bed
Shower
Balcony
Premium One-Bedroom Suite Sea View
2 persons
51 m² 
1 King-size bed
Shower
Balcony
The Level Royal Suite
2 persons
53 m² 
1 King-size bed
Shower
Air conditioning
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Price and Room Availability Calendar

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Getting around

Explore a range of transportation options for your spa getaway

City Centre
Cozumel 5.4 km
Airports
Cozumel (CZM) 7.1 km

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences
What’s included

General

  • Non-smoking rooms
  • Free Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • 24-hour security
  • Luggage storage
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Smoke detectors
  • Fire extinguishers

Sports & Fitness

  • Fitness centre
  • Diving
  • Snorkelling
  • Tennis court
  • Golf course
  • Billiard tables
  • Darts
  • Table tennis

Services

  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Tours/Ticket assistance

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Children's buffet
  • Children's pool
  • Children's play area
  • Toys
  • Kids club
  • Game room

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Karaoke
  • Entertainment
  • Garden area
  • Spa & wellness centre
  • Pedicure
  • Manicure
  • Body scrub
  • Facial
  • Body wraps
  • Back massage
  • Full body massage
  • Foot massage
  • Pool with view

Room features

  • Wi-Fi in rooms
  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries
  • Bathroom telephone

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock
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Location

Carretera Costera Norte Km. 5.8, Cozumel, Mexico, 77600
Map view
Carretera Costera Norte Km. 5.8, Cozumel, Mexico, 77600
Nearby
Cozumel Country Club and Golf Course
420 m
Restaurants
Restaurante Gaviotas
700 m
Carretera Costera Norte Km 4.8 Westin Hotel
Playa Azul Golf
810 m
Restaurant

Reviews and Ratings

Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
4/5 based on 4428 reviews
8.2
8.2/10 based on 348 reviews
#23 of 64 hotels in Cozumel based on Tripadvisor
Naomi
United Kingdom, March  2025
6.8/10

Our visit to Melia Cozumel was overall a great experience, with the beach being one of the highlights alongside the accommodating staff. The food was quite good, especially the seafood options, although there were some drawbacks with room cleanliness. While the location is nice and peaceful, there were a few areas that need improvement, especially regarding room amenities and service consistency.

Rooms
6.0
The rooms were spacious but felt a little dated and not as cozy as expected. They were clean but required better attention to detail, as there were instances of sand and dirt upon arrival.
Service
7.0
The service was fantastic overall, especially from staff like Antonio and others who were consistently warm and helpful. However, I did encounter a few staff members who weren't as friendly.
Location
8.0
The location was lovely, offering a quieter retreat away from busy areas while still being easily accessible.
Dining
7.0
Dining was enjoyable with a variety of choices, though some buffet items weren't as hot as I would have preferred. The seafood restaurant stood out as a favorite.
Facilities
6.0
The facilities were satisfactory, particularly the beach area which was well-kept and inviting. However, the cold pool temperature was a letdown.
Great beach area
Room cleanliness issues
Jill
United Kingdom, February  2025
8.2/10

Returning to the Melia felt like coming home. The atmosphere was welcoming and there were plenty of enjoyable updates like eco-friendly practices and improved Wi-Fi. The food was excellent across all dining options, particularly at the Parasio. However, the resort could improve by addressing the noise from the air conditioning in the rooms. Overall, it's an excellent choice with great service and beautiful grounds.

Rooms
7.0
We stayed in a spacious room with a lovely view of the beach. It was clean, but the air conditioning was quite noisy, which was a bit of a drawback. The large terrace and jacuzzi were definite highlights.
Service
8.0
The service was nice overall, although I did encounter one receptionist who wasn't particularly warm or attentive. However, most staff members were very helpful, which made the experience enjoyable.
Location
9.0
The location was beautiful, with direct beach access and a peaceful atmosphere. It was somewhat remote, which can be a plus if you enjoy a quiet getaway.
Dining
8.0
Dining was quite a treat; breakfast and dinner options were satisfying, with a range of choices. However, picky eaters might find lunch a bit challenging.
Facilities
9.0
The facilities were well-maintained, with a clean beach and inviting pool area. They even offered nightly shows, which were fun to attend.
Eco-friendly initiatives
Noisy air conditioning
Scarlett
United Kingdom, January  2025
7.4/10

We had an overall great time at the resort with beautiful sandy beaches and friendly service. The staff went above and beyond to ensure we felt welcome. The food was decent, though I found the dining options a bit limited at times. While we enjoyed our stay, I wish there were more options for dinner and a bit more activity in the evenings.

Rooms
7.0
The room we stayed in was modern and well-maintained, but could have been a bit cozier and more inviting. There were times when it felt somewhat sterile.
Service
9.0
Service was exceptional, especially from the staff working the stage at the Michael Jackson show and the attentive team at the front desk.
Location
8.0
The location was away from the busy cruise ship area, providing a peaceful and spacious setting close to beautiful beaches.
Dining
6.0
Dining options were generally good, but I felt the buffet was somewhat unappealing, lacking variety in the menus. Certain restaurants required reservations, which I found a bit inconvenient.
Facilities
7.0
The facilities were well cared for, but enhancements like fans in the jacuzzi area would improve the experience.
Juliet
United Kingdom, November  2024
6.6/10

My stay at the hotel was a mixed bag. While the location was fantastic with stunning beach views, the amenities left much to be desired. The service was hit or miss, with some staff members being incredibly eager to help while others were indifferent. The dining options were quite limited and often disappointing, which is something I didn't expect. Overall, I found the hotel to be overpriced for the value offered.

Rooms
5.0
The rooms were quite old and in dire need of maintenance. Everything felt like it was falling apart, and I had issues with the hot water that took days to resolve.
Service
5.0
Service was a mixed experience; while some staff tried their best, others were unhelpful and the management seemed disorganized.
Location
9.0
The location was excellent with breathtaking views of the beach, but getting around the resort could be tricky due to its layout.
Dining
5.0
Dining was quite disappointing with a limited selection and food quality that often fell short of expectations. The breakfast service was particularly slow.
Facilities
6.0
Facilities were lacking; the pools felt overly warm and were not very refreshing.
David
United Kingdom, October  2024
8.0/10

We had a memorable family vacation at the hotel, enjoying the beautiful beach and friendly atmosphere. The beach was fantastic, and we loved the fact that we didn't have to rush to reserve chairs. However, the air conditioning was quite noisy and the breakfast could use improvement. Overall, we had a great time and would consider returning.

Rooms
7.0
The rooms were clean and comfy, though a bit outdated. However, they offered great views from the higher floors.
Service
9.0
The service was fantastic; the staff truly made our stay enjoyable. Special thanks to the activity staff who were always engaging and helpful.
Location
9.0
The hotel is in a prime location for beach access and close to some great snorkeling spots. It was also just a short ride from the airport.
Dining
7.0
Dining was enjoyable, especially at the iguana restaurant. However, breakfast options were somewhat limited compared to lunch and dinner.
Facilities
8.0
The facilities were decent, though some areas seemed in need of updates. The pool area was well-maintained.
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Rooms and Guests2 Guests, 1 Room